California – BOE Earns National Honor for Web-Based Customer Service

SALT Report 3126 – A news release issued announcing an award from the National Association of State Chief Information Officers “for launching online services that enhance the customer experience, reduce expenses, and increase revenue.”  The bulletin goes on to say that “the four-year Electronic Services Expansion Project eliminated lengthy paper forms and applications for many BOE tax and fee programs.  Most BOE customers can register businesses, file returns, make payments, and request tax relief through the BOE Website.”

“These online services help BOE make significant progress toward achieving its strategic technology goal of allowing taxpayers, staff, and other stakeholders to accomplish their work – any way, any time, any place.”

For Further Information:              

CA BOE News Release:  BOE Earns National Honor for Improving Web-Based

The 2020 Plan BOE Publication 185