California – (EFT) Payment Changes beginning July 1, 2016: Taxpayer Action Required

SALT Report 3835 – New Bank and Payment Processor Beginning July 1, 2016, the bank that processes EFT payments for the Board of Equalization (BOE) will change from Citibank to MUFG Union Bank, N.A. (Union Bank). Also, the EFT payment processor will change from Fidelity National Information Services, LLC to First Data Government Solutions, LP (First Data).

How am I affected if I pay by ACH Credit?

The bank account number and routing number will change. Contact your bank to have them initiate your payment using the correct ACH Credit Specifications.

Payments made to the incorrect bank for settlement on or after July 1, 2016, will be returned and may be subject to penalty and interest charges. In addition, any payments to Union Bank prior to July 1, 2016, will also be returned and may be subject to penalty and interest changes.

You should receive notification from the BOE on the new banking and routing information. If you do not receive notification, please contact the following:

Sales and Use Tax/Prepaid Mobile Telephony Services Surcharge
EFT helpline: 1-916-327-4229
Monday through Friday 7:30 a.m. to 4:30 p.m. Pacific time, excluding state holidays.

Special Taxes and Fees/Prepaid Mobile Telephony Services Surcharge (Direct Sellers)
EFT helpline: 1-800-400-7115 (TTY:711)
Monday through Friday 8:00 a.m. to 5:00 p.m. Pacific time, excluding state holidays.

For further Information:

BOE ACH Credit Specifications