The Arizona Department of Revenue (ADOR) has fully implemented taxpayer support services that may be accessed by computer or phone, reducing the need for customers to travel or in-person service at any of ADOR’s lobbies.
To protect the health of staff and customers alike, taxpayers are strongly encouraged to use these resources before considering whether it is necessary to make an appointment to come to an ADOR office location in person.
A drop-box is available at the three ADOR locations for payments, forms, applications, and returns without an appointment. Items are collected throughout the day and taxpayers can receive a submission confirmation by including their email address on the top of the envelope.
ADOR offers several options to meet tax obligations and obtain information from the comfort of a person’s home.
Sign Up for Emails and Texts
Subscribe (link is external)to receive email or text alerts for topics including due dates, news and announcements, new features and tax reminders. Be among the first to receive updates without having to return to the website and check for changes.
Where’s My Refund
Taxpayers can check refund status online on AZTaxes.gov(link is external) by selecting “Where’s My Refund.”
Individual Income Tax
ADOR encourages customers to use electronic file and pay options. The AZTaxes.gov(link is external) website is equipped for paying state individual income taxes under the “Make a Payment(link is external)” link.
Corporate Income Tax
Property tax in Arizona is assessed and administered in each individual county. Property taxes are paid to the county treasurer’s office. Contact the county treasurer(link is external) where the property is located for payment options and online services.
Transaction Privilege Tax
ADOR holds unclaimed property as a custodian for the rightful owner. Customers entitled to assets can do a free search and make a claim at https://azdor.gov/unclaimed-property.
ADOR Live Chat is available Monday through Friday from 7 a.m. to 6 p.m. to answer inquiries for general questions and offers navigational guides in real-time on AZDOR.gov and AZTaxes.gov.
Make appointments, submit forms, correspondence, and questions by sending an email to AZTaxHelp@azdor.gov. Expected average response to emails by ADOR staff within three business days.
For more information please visit: azdor.govArizona department of revenue